Privacy Policy
Last Updated:
Welcome to Udir. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.udirlb.com, use our services, or engage with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data.
- Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Contact Information: Name, email address, phone number, postal address, and other contact details.
- Identification Information: Passport number, driver’s license, or other identification details, where necessary.
- Financial Information: Payment details, billing address, and transaction history.
- Professional Information: Job title, company details, and business contact information.
- User Account Information: Username, password, and other authentication details.
1.2 Property Information
- Details about properties you wish to list with us, including location, size, features, and amenities.
1.3 Usage Data
- Information about how you use our website, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits.
1.4 Marketing and Communication Data
- Preferences in receiving marketing from us, communication preferences, and feedback responses.
1.5 Technical Data
- Information collected through cookies, web beacons, and similar technologies, such as device information, login data, and analytics.
1.6 Location Data
- Information about your location if you use our services on a mobile device, subject to your device settings.
- How We Use Your Information
We use the information we collect for various purposes, including:
1.3 Usage Data
- Information about how you use our website, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits.
1.4 Marketing and Communication Data
- Preferences in receiving marketing from us, communication preferences, and feedback responses.
1.5 Technical Data
- Information collected through cookies, web beacons, and similar technologies, such as device information, login data, and analytics.
1.6 Location Data
- Information about your location if you use our services on a mobile device, subject to your device settings.
- How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Service Delivery
- To provide, manage, and enhance our property management services.
- To process transactions and manage payments.
- To facilitate property listings and rentals.
2.2 Communication
- To communicate with you regarding your account, inquiries, services, and updates.
- To send administrative information, such as changes to our terms, conditions, and policies.
2.3 Marketing and Advertising
- To provide you with information about our services, promotions, and special offers.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To conduct market research and analysis.
2.4 Analytics and Improvement
- To understand how our services are used, and to monitor and analyze usage and trends.
- To improve our website, services, marketing efforts, and user experience.
2.5 Legal Compliance and Security
- To provide, manage, and enhance our property management services.
- To process transactions and manage payments.
- To facilitate property listings and rentals.
2.2 Communication
- To communicate with you regarding your account, inquiries, services, and updates.
- To send administrative information, such as changes to our terms, conditions, and policies.
2.3 Marketing and Advertising
- To provide you with information about our services, promotions, and special offers.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To conduct market research and analysis.
2.4 Analytics and Improvement
- To understand how our services are used, and to monitor and analyze usage and trends.
- To improve our website, services, marketing efforts, and user experience.
2.5 Legal Compliance and Security
- To comply with legal obligations, resolve disputes, and enforce our agreements.
- To protect the rights, property, or safety of Udir, our users, and others.
- Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information in the following situations:
3.1 With Service Providers
- With trusted third-party service providers who assist us in operating our website, providing our services, and conducting our business. These providers are contractually bound to protect your information and only use it in accordance with our instructions.
3.2 For Legal Reasons
- If required by law, regulation, or legal process, such as a court order or subpoena.
- To protect the rights, property, and safety of [Your Company Name], our users, and others.
3.3 Business Transfers
- In connection with a merger, sale, acquisition, or other business transfer. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.
3.4 With Your Consent
- With third parties when we have your explicit consent to do so.
3.5 Aggregated and Anonymized Data
- We may share aggregated or anonymized data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.
- Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
- Your Rights
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Correction
- The right to access the personal data we hold about you and request corrections for any inaccuracies.
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- The right to request the deletion of your personal data, subject to certain conditions and exceptions as provided by law.
5.3 Objection and Restriction
- The right to object to or request the restriction of processing your personal data in certain circumstances.
5.4 Data Portability
- The right to request the transfer of your personal data to another service provider, where technically feasible.
5.5 Withdrawal of Consent
- If we process your personal data based on your consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at [Your Contact Information].
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings and other tools. For detailed information on the cookies we use and the purposes for which we use them, see our [Cookie Policy].
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
- International Data Transfers
If you are accessing our services from outside Lebanon, please be aware that your information may be transferred to, stored, and processed in Lebanon or other countries where our servers are located and our central database is operated. We will ensure that appropriate safeguards are in place to protect your data.
- Retention of Personal Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:
- The duration of our relationship with you and the provision of services to you.
- The period during which we have an ongoing business need to retain your personal data.
- The period required by applicable laws, regulations, or legal obligations.
- Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently received personal data from a child under the age of 18, we will delete such information from our records.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
By using our website and services, you consent to the terms of this Privacy Policy.